Jodie Gladin is currently an Insurance Specialist-Retail for the Texas Oncology corporate business office. She previously worked as a certified pharmacy technician at the retail pharmacy for Texas Oncology-Austin Central for 8 years. She has been in her current position for 2 years. She has experienced the particular issues with retail pharmacy claims and strives to educate Texas Oncology Pharmacy personnel on correctly adjudicating insurance claims and submitting audits to maximize the best outcome. Jodie is a Texas native but has lived in Oklahoma, Massachusetts and Connecticut.